14-day money-back guarantee
We want you to be happy with LefaPost. If you are not, you can request a full refund within 14 days of any subscription payment — your first payment or a renewal. No questions asked.
How to request a refund
- Email [email protected] from the address on your account with the subject "Refund", or
- Contact Paddle, our payment partner, at paddle.net using the details on your receipt.
The money goes back to the card or account you paid with, usually within a few business days; how soon the money appears depends on your bank or card provider.
What happens to your plan
When a payment is refunded, the subscription it paid for is cancelled and your workspace moves to the Free plan. Your accounts, posts and settings stay in place within the Free plan’s limits.
After 14 days
Payments older than 14 days are not refundable, except where required by law. You can still cancel anytime from the Billing page: your plan stays active until the end of the period you paid for and you will not be charged again.
Exceptions
We may decline refund requests that show clear abuse, such as repeated subscribe-and-refund cycles or accounts suspended for breaking our Terms of Service. This never limits your rights under consumer law.
Contact
Questions about a charge or refund: [email protected].